Thursday, March 3, 2016

Let's Chat: New Service Launching Soon

Texts and emails are great, but sometimes only a live chat will do.

Beginning late Friday, March 4, 2016, the TWU Libraries' chat service will undergo some changes to allow us to better serve you, the libraries' valuable users. 

You're invited to explore the new service so you'll be ready to use it when you need it. Access the new chat page here or from the maroon box (right) on the libraries' homepage (click the Contact Us link). As of Friday, March 4, 2016 you'll notice a cleaner interface, the chat service hours, contact information for the libraries and librarians on the Denton, Dallas, and Houston campuses--and a chat page that will continue to evolve as the service is refined. What won't change? Our commitment to providing you with the finest possible customer service. 

Questions? Text us at 940-202-1045 or email your question to reference@twu.edu. We are, as always, happy to help.

~Sandy Cochran with Andy Tucker   

No comments:

Post a Comment